Introduction

As a popular and widely used email client, Microsoft Outlook is highly favored by many users. However, if you are using Tencent Enterprise Email, which is one of the most widely used email services in China for enterprises, you may encounter some difficulties in setting up your Outlook to access your emails. In this article, we will guide you through the process of setting up your Tencent Enterprise Email on Outlook.

Step 1: Enable POP3/SMTP Access on Tencent Enterprise Email

Before setting up your email account on Outlook, you need to make sure that POP3/SMTP access is enabled on Tencent Enterprise Email. To do this, log in to your Tencent Enterprise Email account on the web and follow the steps below:

Click on the gear icon on the top-right corner of the page to access the settings menu.

Click on the "Accounts" tab and scroll down to the "POP/SMTP" section.

Make sure the option "Enable POP (or SMTP)" is checked.

Click on the "Save" button to save the changes.

With POP3/SMTP enabled, you can now proceed with setting up your email account on Outlook.

Step 2: Add a New Email Account on Outlook

Open Microsoft Outlook and follow the steps below to add a new email account:

Click on the "File" tab on the top-left corner of the screen.

Click on the "Add Account" button under the "Account Information" section.

Select the option "Manual setup or additional server types" and click on "Next".

Select the option "POP or IMAP" and click on "Next".

You will now be prompted to enter your email account information.

Step 3: Enter Your Tencent Enterprise Email Account Information

Enter the following information in the fields provided:

Your name: Your full name as you would like it to appear in the "From" field when you send emails.

Email address: Your Tencent Enterprise Email address.

Account type: POP3 or IMAP, depending on your preference.

Incoming mail server: pop.exmail.qq.com (for POP3) or imap.exmail.qq.com (for IMAP).

Outgoing mail server (SMTP): smtp.exmail.qq.com.

User name: Your Tencent Enterprise Email address.

Password: Your Tencent Enterprise Email password.

Once you have entered all the necessary information, click on the "More Settings" button to proceed.

Step 4: Configure Outgoing Server and Advanced Settings

Click on the "Outgoing Server" tab and check the option "My outgoing server (SMTP) requires authentication".

Switch to the "Advanced" tab and enter the following information:

For POP3: Incoming server (POP3): 995 and check "This server requires an encrypted connection (SSL)".

For IMAP: Incoming server (IMAP): 993 and check "This server requires an encrypted connection (SSL)".

Outgoing server (SMTP): 587 and select "TLS" for the "Use the following type of encrypted connection" option.

Once you have entered all the necessary information for the advanced settings, click on the "OK" button to apply the changes.

Step 5: Test Your Email Account Settings

Click on the "Test Account Settings" button to test your email account settings. Outlook will verify your account settings and notify you if any errors are found. If the verification is successful, click on the "Close" button to exit the "Test Account Settings" window.

Conclusion

Setting up your Tencent Enterprise Email account on Outlook may seem daunting at first, but with the right guidance, it can be a straightforward process. By following the steps outlined in this article, you should be able to successfully set up your email account on Outlook and access your emails seamlessly.